Refund & Cancellation Policy

Recharge and BBPS transactions are refunded to the Cashspark Wallet only after the provider explicitly confirms failure or reversal, or where Cashspark's configured settlement rules determine a refund is due. A network timeout or unknown provider result may remain processing until reconciliation completes. Pending withdrawal requests may be cancelled by the user where the platform allows it. Funds held for a cancelled or rejected withdrawal are released back to the available Wallet balance. Completed payouts cannot be automatically cancelled. Manual deposits are credited only after administrator approval. Rejected deposit requests do not create a Wallet credit. Processing times can depend on banking networks, payment providers, Recharge providers and BBPS participants. Contact Support with the Cashspark reference if a transaction remains unresolved.